At TRENDYTOUCH, your satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.

1. Eligibility for Refund

Refund requests must be made within 7 days of receiving the product.

To be eligible for a refund, the product must be:
Unused and in the same condition as received.
In its original packaging.
Accompanied by proof of purchase (invoice/order ID).

2. Non-Refundable Items

Used, damaged, or altered products.
Products marked as “Final Sale” or “Non-Returnable”.

3. How to Request a Refund

Email us at support@trendytouch.com with:

Your order number
Product name
Reason for refund

Our team will review your request within 2–3 business days.

3. Refund Process

Once approved, refunds will be issued to the original payment method within 7–10 business days.
If the payment was made via Cash on Delivery (COD), a refund will be issued via mobile banking or store credit.

4. Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or defective.

5. Note

We reserve the right to refuse a refund if the return does not meet the above criteria.

Need Help?
Contact us at support@trendytouch.com or
call us at +880 1790 000 000